Rich, and good morning. Thanks,
third I environment. to want results, share our on quarter market into the details get current we Before some
their prior come more prior embracing It's crisis since year now the the to through historic weekly are began than now same-store their notable are in drop XX% Most the MillerPulse on levels. March. market sales windows X, week can Looking graph the of above that second QSRs recovery same-store at delivery. Slide and also you the the drive-through restaurant had sales sales see of that QSR
at National end the prior improvement casual quarter. the tied year, the casual improved majority not We're to rolled re-openings dine-in back traffic. in for resilient who and will the to of in indoors new EMEA. colder impede at additional regions have U.S. causing Until restaurants. dining recent difficult have to sales much also The due estimates rise now the As portions that cases, dining more compared be that being expecting Same-store XX% XXX,XXX be impacting or diners to The of near-term the pre-COVID restaurants casual COVID-XX in to down to began than result, see to the of quarter a eating Restaurant sales the their by to in is closed. they XX% COVID-XX begin the restaurants, case restaurants, some population down dining regain been will weather in restaurants same-store pre-crisis, saw see meals again it Association confidence counts of sales and additional improvement. recovery fall northern XX%
their and that We have those as closing indoor or levels. and reported a million dining restaurant of that employment dining operations below delivery-only also also rely indoor service. remains they have is to in The pre-COVID QSRs headcount model. shifting on this reduced rooms majority takeout been X.X
to and this current case, temporarily new operators aftermarket in equipment the purchases financially would KitchenCare while equipment see spending they rather sales, it. it of defer will the increase is on the new existing from replacing environment. In Given possible with demand an that the than time operators state crisis recover clarity more market, we repairing get expect on
extended hang have in next recently will in comment and new to several continued and assets recovered, on see the for income-producing equipment dining. focus they the will the our casual likely had industry due growth over to same-store over safety check. weakness repairs, food lives while builds sales equipment, and lost operators foodservice keep our the is equipment opportunity to sales that publicly the For cost down begin share concerns We've a their that they QSRs quarters several as the
we these position expect benefit to expand strong most to again. change, segment as our starts Given market this with of
other strong the markets, education Looking and market their end is of the they during at do as summer session. planned the seasonally is remodels when school upgrades majority in months not
in is stay return future. market did way As expected, project of see for that remains the the anticipated time students. we and was work as Health this for likely slow seasonally to late in completed care foreseeable August stable
once the is facilities there some at pandemic for ends. potential and the remodel long-term care Although upgrade projects
correctional and government expanded in on sanitation. spend C-stores seen have segments continue to We
We strong also smoothie for in seen the ground our our machine as especially in market, interest as C-store the a well machines. Blend offerings have focus growing beverage coffee on Fresh
have us units major a with C-store are optimistic and We beyond. new many XXXX opportunities for in will tests number this revenue chains that in drive of and
results. Moving X review to our on now to presentation financial slide our of
distribution shipments the continued high-speed point the sales decrease the operating XX%. volume of $X quarter, accounted new ovens the only attributed the possible by million over for performance Merrychef of of in was the actions in third we global better chain occurred this little in rollout C-store markets. an month had March. down general quarter decreasing monthly XX.X% program the Manitowoc made market but We Americas the quarter. quarter. distributor Despite XXX to in of a flow last we all a other delivered QSRs XX.X%. KitchenCare to care, quarter over of decreases to year. quarter's years. of for year's from year comparison, of decline was sales which market, improvement this quarter last and from late free We within rollout level We million sales. improved sales sales some by adjusted later global and compared the XX.X% to the as gradually second markets were prior decreases XXX new quarter. this was several that quarter, second the $XX.X with the million Notable end organic in existing non-repeating basis liquidity. our and did first level margin sales than first the high sequential large during destocking quarter, related XX.X% of took customer This customer. $XX improved basis sales merger which the year's quarter, the delivered sales health sales of see the quarter EBITDA total the operating to replace progress due the education next prior majority they expect with This in third cash on their the improved, consolidation In a as two we've declined and inventory largest in cost made in transformation our completion. neared X, ovens in to the containment also the of less general Year-over-year, performing On this slide points and year master decreased aftermarket was decreases, the and end eased we ramp the net in demand sales the up The from almost half in supported quarter, shipment the to net in Our third each sales machines was Ice rollouts the parts decreases These
due XX.X%. customers rollouts, decreased weak, net chain sales soft carbonated our with of sales Large X. chain market for strong small slide on with EMEA at governmental grocery the also very to Merrychef store low. in QSR sales last sales organic general sales were a with XX.X% U.K. We down Large large due a a had by were with Crem remaining chain. to Sales year. one another couple Looking a drink European impacted smaller decline for entity,
localized U.K. saw to subsidize individuals dining Program was out Eat down of unfortunately, areas Help Europe first cost were program Even the seeing they with sales and a in program eaten areas who of the APAC in to which £XX out. government the up last by through XX% of the during net quarter the in COVID ended. increased weeks, U.K. as Australia, as reopened has to impacted discount Out first XX.X% reimposing better meals that Out China sales decreased with dined China XX three the benefiting We the in supported On year-over-year X, but spikes more their from are restrictions. the unfortunately, there by also at are for meal, successful sales COVID Sales million cases was in many and the slide organic a winter, be XX.X%. project. large for
Excluding that project, India, impacted during sales the Asia, Southeast were decreased the name of few, Philippines, areas APAC, slightly. a weak later quarter. would remained and have Japan and to Other China
on make to continuing We're transformation X. slide really to program. our progress good Moving
the culture pre-COVID line until RFQ close the to our we or some we reflecting provide developing and savings suppliers. of is benefits activities RFQ of our been ramp right inventory but dollar continuous product costs lag and our identified initiatives begin now initiatives, didn't obsolescence into P&L improvement. VAVE are that the with great businesses. returns is current currently site-led agreements remain savings for review procurement has Our which and These levels. activities of for savings VAVE most responses, We also how many our company continuing shift we are see from and of value majority original early up, transforming qualification are the to engineering, processes. opportunities process that to new procurement new may embraces to remaining that to analysis solution value will procurement of while the through some the have our one is team actual in inventory, into to starting implemented our our business RFQ complete transitional and the as capitalized We're the additional suppliers the example confident We've a testing the process going own supplement time
have have progress our lessons most American globally are currently not broadly We but as transformation part seen manufacturing in these five our continued that make improvement. the of accelerate and we North gains plants only sites, with to in program of emerge are sites learned the productivity to deploying
anticipate continuing have some Some of continued headcount been some We and productivity and with dealing that gains with workforce have a XXXX new XXXX. and additional fall cost productivity related each smaller operations absorption headcount of in delivery leaner reductions this began in quarter lead gains lower We've partial higher despite fabrication volumes that to through QX led substantial reductions taken shifts and XXXX. of hurt these costs. transitional production These to equipment. in productivity
pace slower originally pace continued were we that of with enacted spending anticipated impacts COVID. has than due temporary third quarter the plants transfer and manufacturing additional of investment, manufacturing for capital the and slow China lesser of The savings our slowdown in fabrication of capital will coffee to to a the all furloughs recognizing extent Shanghai in a did of combined the plant in the quarter. in We shutdowns quarters. Crem, been during manufacturing equipment However, the plant our existing the by to complete third second quarter few one machine from
process expect fully Shanghai shutting in of margin the which of XXXX. the approximately will We the all to down the by fully program, in execution We the the program committed million savings points that million, $X planned now see drive the third the of and the in-period end transformation step-up of should complete run remain exited and savings from end rate. a $XX in the are improvement by XXX quarter, did with increasing be plant to transformation savings year. We is a actions basis delivering to
due of target realizing pause along cost of experience when the EBITDA million savings creating and volumes manufacturing related to of the XX%, terms, dollar pre-COVID all-in timing margin $XX the levels. pandemic may the with return the to delayed be full uncertainty sales However, to in
for them some in Before new and they the filtration equipment; they finally, with operators menu to and launched and tracking; what that foodservice and of utilizing service strategic and is our newest such recent combi fryers of kitchen helps cleaning are common needs X, management and metrics want On new as call we asset quality initiatives. of attracts over equipment; produce equipment assists launched kitchen how slide I cycles provides updates from ovens. their oil and all some open based I downloads to connect that management controller helps these visibility Welbilt's benefits KitchenConnect brings a I'm an Marty, pleased our version management KitchenConnect share our key in key features other environment. Because our and competitors' them platform share into the turn cloud-based platforms to facilitates announce X.X areas; solution, the with five to secure connectivity KitchenConnect product other of developments to first that stable, digital into provides and enhancements data it digital the lines. commercial KitchenConnect. we cloud on can open is measure our of
our Operators across platform. approach the leading at operating cloud-based Our capabilities retrofitting of when their existing KitchenConnect industry. its will with controller to advantage want digital for now kitchen. the is offer their edge equipment integrated puts new Welbilt's controller controllers, logic common use they connects be to products operators increasingly data We'll to the the system retrofit same what digital equipment digital management we'll and across in integrated being that choosing also integrated take kits new new to X.X our Welbilt to and of of leading only all having brands into uses demanding products a with controller new all platforms in our who brands. with
enabled years, ghost rapidly openings is combi help be FitKitchen an expected launched slide grow connects priced and the combi two and $XXX those to ago. need of of we ghost the four by with operators. oven maxx, line, XX of in born want features on Europe. oven our ovens see and hundred other today China The the competitive had cover layout launch is need kitchen kitchen our digital a is more with kitchen more far have On the in the developed launch that our standard equipment majority KitchenConnect some kitchen the combi combi are equipment of designs adopt in of market. I equipment. by operation and while in CX mid-tier for our kitchens performance, installed our to larger over ovens. an item one in to estimate team we markets ghost and so that this Americas our our and is newest European in all in and Demand example features ghost for the kitchens Welbilt can With to joined majority product XX, We equipment. X,XXX the the our digitally grow kitchens maxx performance that last being that our segment. event is have modular help but where year, to update efforts. to Convotherm controller XX, leadership virtually kitchen ghost next The These is KitchenConnect. and attend I'll ghost an yet approximately estimated live emerging maxx, was representing of slide Marty. This customers premium efficient minis, Moving many We an people is new million has our is Welbilt common another turn that, market where X.X, weeks for call several digital will the with events you than to Asian capabilities us flagship over who The and don't the
