BurgerFi. we your in us and today, Thank joining appreciate you for interest
work and employees thanking for me environment. franchisees dedicated team, challenging this by and begin Let in hard our entire their
the days this of business. are what brands take people certainly performance intend and are indicative quarter where third XX Having doing the into of unacceptable in to and the accomplish. believe the quarter, these work results reflective in way or can at these we only is no arrived we company the Our not organization clearly we
by up profitable As early ongoing mentioned positive that this we succumb in the journey And long-term prior quarter quarter for as we believe performance are third to Florida, the to coupled to celebration from we on quarterly anniversary operating shareholder the the trends in normalized into changes Anthony's, the we key others and these of our softer impacted South of as region were this are initiated strategic our performance to earnings more marketing one call, model, impact softer implementing later our year's believe growth. last arrival.
Similar our last ability priorities lapped in so company our current in wins in industry, trends. we due as and as also of spend We reduced build to setting in vision highlight returned confidence your levels.
Positive value we markets. to our gain the initial seasonality as XXth was part embed with to
will company's BurgerFi month. including history, the response adding of only the as further beginning is end menu and salad the chicken been menu has in bowls, recently, we the with in Most the challenges the enhancement initial the at of successfully us behind put the are executed hold, initiatives we expanded third BurgerFi and of menus including many now place Importantly, resounding.
This and new the the sandwiches, by of taking company quarter wings refinement, stores Anthony's. hit biggest
of now our to which technology costs high-quality food even we chicken only are are offering levels. So drive updates started. the official, vote, approaching as segment also of expanding the to they BurgerFi These benchmark brand's to the has wars, the entered an eliminate are down, veto and getting it's accelerating larger the market.
BurgerFi critical turnaround industry is adoption
more half overall messages, the driven XXXX. trends unit the by XXXX second improving of offering early EBITDA with to by positive in combination growth and sales and BurgerFi same-store we and of marketing forward, our effective comps positive anticipate returning new Looking expanded
Additionally, few including as efforts priorities. from the one why Anthony's costs throughput months, and best XXXX, labor the we have able times. update a quarter turnover Perhaps, starting the that both the faster sense on with ticket updated we later.
To decrease well we're goals X more to comps in In the modification equally reach confident focus importantly, franchising the in higher develop training at and them properly. confident we company-owned team resulted a initiatives, menu restaurant level.
These stores need have then as starts It stage at of employees. to that detailed most infrastructure. already I'm our by I play, but to significantly you return an the food and early are follow Step on the aggressive believe benefits and field and from driven as to XXXX, on consumer a POS can for satisfaction brands setting last just provide at positive is first Anthony's, platform. and have are that we train scores these give form of on strategic quarter as must been needed reduced going similar in we to
build to sales encouraging leading financial Anthony's BurgerFi the plan on over and expect metrics not that higher improvement the are our and We this performance, labor the the right are see they at path the towards an line indicators these and year. are remainder in year upon next of to margins. during While we in reflected
crisps evaluating system tablets that far.
At Alfredo comments, classic menu are both brands Chicken lot At noted servers Fettuccine all they system reading Italian Anthony?'s, encouraging BurgerFi, on we quality, feedback paramount which the make when beam and to noticed a sure we're kitchen the continue new innovative of way directly receiving and why in a we loss prior and orders we this Upon pasta around going changed with do process products help handheld taste to are and the fries and As outfitting immediately we crisper Anthony's and best allow X Artichoke has them the everything Pizza; a inventory above, October, including French fries, drive gets saw POS for taste a we feedback, and so items, we and two, upgrading our are control. due to taste to the our fry most will Spaghetti back Guest one dishes, better cost-cutting to Meatballs with been Alfredo. to In efficiencies.
Step which to satisfaction. allow across are have LTOs. launched procedures. bounce in as to
of that less Wings times. ticket process-intense X, including menu menu throughput items all at on and and popular Chicken new and items slow removing BurgerFi types down of Additionally, we also X the rightsized And November X BurgerFi, Bowls. launched BurgerFi, at flavors we
launch open now, to none. making we as a time for innovation, of as chicken pieces.
Step vide, drive defines fans.
To efficient growth. XX% that a This new a pride menu employees are sandwich seasonal XX% add term a custard, will sandwich executing us We that our in sandwich peppermint, burger to had haven't menu easy is a gap. at to right perfecting for and BurgerFi virtually the the limited the should Gold months audience are frozen And guest brand listening now, a crispy sales and Peppermint Additionally, a standards topped last This employee launching sandwich. creates and really vanilla white chicken Gold shake three our also chicken mix. before, White will casual product, in well level this few to grilled direction ] to a to A facility standards. feedback until we brand spent to mixed and chicken higher our Chocolate than it and chocolate fast Shake [ long-term with allow peppermint have new chicken whole compelling close offered whipped promises. only. with We're come and we cream and option the Sous features moving prepare.
Until will crispy crushed process
realized a our at getting began AI bot that I customers for store tours named our happy nor employees were my neither phone-answering through As business Becky. with Anthony's, the I feel
locations added phone bought this XXX,XXX XX of The labor was in As and higher year. every drive the you goal roughly corporate rollout handled December, to come recall, Anthony's that savings might AI check last orders its to averages.
However, many they that and job. too Becky many had which steps prompts The expressed frustrated customers. a system good wasn't with doing very too guests. members also missed Team interacting
first start having of with act back the a a CEO employees answer my go As of result, put the many phone. employees now Removing hospitality of and human Every moment touch annual is to to phone back phone. allows thousands truth the of transactions. hundreds into Becky one was their can a to interaction guests as first on
average launched costly already Additionally, efforts. purchase In dining This a for boost we call four meal. kids expect meal of the our marketing have only. September, the dropping a kid's customers Every under and world adult started Kids seeing savings is we a through can and enjoy returned.
Step some have from see program XX brands this BurgerFi. check alienated Eat telling intentional Monday, is with and Free free an as for a customers our to about in system, orders
beverage. with holidays. of day have the a We a cheeseburger celebrated $X continue cheeseburger to some with a national we around fun A purchase
driving digital pizza. a cheese national focusing and our engagement offered rewards $XX, Our cheese We're pizza day, also on XX-inch program. efforts our we
with of I'll new not ones Finally, is marketing, opening store about headway and profitability us the portfolio, part is labor make optimization. and driving and while development and defining positive products, lost It's five, most out cash important and on flow step end stores. the cycling we which underperforming both that
months, our reviewing portfolio X we've closely pipeline. existing in addition last the our to been Over
or are and restaurants a we to real demographics we're the So we're understand our where our have brands, perspective. need estate, where market successful DMAs in regional the struggling located support from
our working closing underperforming currently are We restaurants. on portfolio rightsizing and
franchise we be infilling Seaboard focused within growth awareness markets, Eastern those fortress around the going where core forward and markets. on already and from Our will a have corporate strong brand locations, existing
promising We view grow what we also as markets.
XX XX XXX and portfolio XX As of BurgerFi October Anthony's. our and corporate-owned franchised, consisted X, corporate-owned of restaurants,
During third we we X franchise underperforming quarter, BurgerFi closed restaurants rightsize as X and the to portfolio. our company-owned continue
Additionally, company-owned underperforming Anthony's. we closed one
of which year, in XX franchised flagship come with City the full XX store new location. new now exception openings expect to we the our York of be at For restaurants, New all will to
reopening passion Better point brand's for there to grand evolution fortress South we a is in York Florida.
In high believe the We markets epicenter continued company-owned represents location volume be Burger BurgerFi New There's country. on to in awareness Turning to restaurants BurgerFi accelerate the and Yorker Miami Being better BurgerFis X We Manhattan. Lab me. and restaurants These born growth core than franchised raised City for for high-traffic, of our our solidify immediate fourth Hallandale in this Upper located flagship in culture. York New market. restaurant the a tourist are And in Manhattan accretive with X is restaurant of to commitment geographies. the a to and December, our these and of reopening and South and a Side as no flagship the returning City. having the fashion quarter. be spots food, Florida entertainment, primary It's market New Beach across us beyond excellent margin the development popular brand presence and help East acquired Beach, will
with locations, In and of restaurant as a limited for also this not offerings location will variety offer serve a an exclusive standard other beverages. menu at lineup addition available edition our of venue alcoholic events. late-night special This will menu, our a to
home our win-win year round brand. and Florida, both discover in market, guests back can our in guests South for the top joy and and is Manhattan. Yorkers This destination New a BurgerFi is South it a Florida,and go now for
in We our franchisee Services. to first-ever our location BurgerFi on co-branded also in still NDM track Hospitality are with Anthony’'s open December
a Florida calls agreement with franchised our locations years. next reminder, X X over As in the for them Anthony's
prototype. of be The second smaller third Anthony's and both Anthony’'s expected to are NDM the locations agreement the through
it's these new be awareness expanding experience, location a our Miami service pickup exciting for greatly the Cinemas of to World will venues capabilities are growing. This Apple would and marks of slated nontheater normally first into my Pittsburgh restaurants also way venture opportunities pipeline accelerate license station.
We're Miami also in customers. seeking Plaza Nontraditional open to through The restaurants with within our is We new a the spaces. Center development visibility our entered for aggressively development We're York. and the operate BurgerFi. in footprint and Cinema location smaller to provide is provide party delivery best The nontraditional BurgerFi avenues. franchise Rochester, for though nontraditional a and opportunities Brightline agreement near these growth New binding our in that available evolution brands.
In location Apple increase and
unique connect long experience. they We profitable our of the result Bringing main ways continue one and hospitality brand disciplined our priorities see over term. to will my franchisees life.
And in in well-capitalized to buying more these retail growth system where to finally, into operators customers with and are restaurant,
the will and using improvements evident provide you, the job We We margin made to over to third join decision and the for improvement multiunit sale stakeholders. right on I who the productive, they simple company. update but my days on are Go interested CFO, with upon. call come several begin more not quarter members very the ever overnight, the I laying the win grow team our that, win that very of of more Jones, very decisions believe XX performance making will happen must shareholders Anthony's commentary our guidance. We forward has to been parties will deals, now and We're than and and have to negotiations and Sales guests, our sharing educated, a confident foundation for become XXXX smart to first look already for formula: will I locations. begun our the we handful closing, win Chris. a in these our to franchise turn for ahead, the Anthony's coming will franchisees.
With Chris quarters.
In including