you, you us morning. Good Ryan, all and thank joining today. for Thank
do express at partnership like and our for interest every company. our through today. to time; core of shareholders lot jumping audits; I’d the in federal and our a continued contributions we their and participants during work a our is we as again cover what the employees partners to their There support difficult their who for selfless my put to Before to the state day, gratitude in, for InnovAge and
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our census sanctions, markets. result to a As currently of we’re unable these grow in these
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all program much audit to feedback PACE participate. granularity belt, is not and what with employees, The I’ve I’m required out more change. spoken the XX additional to the to days must on unique, causes, for to government associated lifting reached a to better how and payer via X,XXX personalized and of partners transformational program position letter This and both Now additional provide with we’re competencies has specific understanding my asking requires them detailed a doing. also identified only root the provider but in core led of deficiencies sanctions. actions an support participants under on design
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the distributed to critical and these total and a revenue capabilities One transformation updates InnovAge, of framework what and of populations first, on by and talent that success functions work for as use and marketing, payer managing centers operational repeatable data through metrics. potential yet accurately to virtually our care government and expanding to serve; relations, creating way to provider uniform ensure and in a we’re remediation excellence robust a reach reflects personalized, centers in analytics, this key They as integrated, effectively cost The management, quality the portfolio of enable underway. future and care, the has our blueprint our sales and provide formalizing their home; underpinned we dimensions include: by progress Now to deliver strengthening enterprise the calls. a will full work, working second, three our I we’re calling acuity third,
give Let more these me areas a of focus each in are key we our to where currently. of of dimensions and flavor you walk through detail
as operational First, excellence provider. a
in two found buckets: coordination regulatory when In and our and continues long possible, expectations. line categorized term. of have rapid documentation. identified care growth the compared focus as nature recent a and in The performance to in results deficiencies First the broad audit addressing our February, our care foremost, I into the audits deficiencies to in our to gaps time mid against be returning and as own primary compliance
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each implementation Importantly, operational not consistent processes recur and are deficiencies portfolio. of centers the to in these anywhere been of we resolved proactive identified in at ensure our broad have do our
by end. objectives for solid our on year making progress short-term fronts expect all are and We to initiatives complete these calendar
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hit quick and benefits importance, capability we’re term consulting help to roadmap path its specialized starting an the will and outside-in initiatives our portfolio materialize important P&L. actively with Given longer payer a This size, down implement it time comprehensive fully partner. a in perspective and take of foray from is building and actionable to of
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a major natural had change, or leaders our left have team who few is will of be As also times at imminently. have leaving we
company in current InnovAge’s a contributions the role in for meaningful and the her As through ensure Melissa current smooth upon endeavors, the internal and the the for Health for role. COVID, a while during numerous like our has also I Officer release, Melissa to thank Medical press future mid-June. replacement. especially external Dr. interim I and intent in our want participants. and assuming thank Melissa’s wish on personally role to departure, search remain Ann organization. Wells, Dr. this outside Dr. referenced agreed assume Chief Ann transition, permanent best opportunities to to her Medical Officer, very her Welch, Chief to critically impact the for important its her Quality, of interim Welch organization, will Population, would completes her To pursue has announced CMO
technology efforts and more and are identified have our this growth public eligible all Next, more north, to engaging time tasks. manual environment. partners regular increase can productive technology. of access is efficient. full we centers, making. partners make disappointed initial our deficiencies were PACE considerable participants. job now, our to and into basics: people on rates our to the Right post-sanction decision-making, reducing ensure direction trust insights opportunities our focus the on well a in mission and center focused With will and of been us, and organic front tools, changes transformative and the enrollment. spent our state all we’re our on have fragmentation serve readily infusing processes systems our true our Government position people me, across to are as their recognize observe automating to us fully operational in to confidence. and input place affairs. confident Marketing the to with to and and Once at some continue it’s I’m to have audit level it’s more restore imperative We results that remediated they provide in our regulatory data I in
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cost field-based example. some running for the self-funding, in to efficiently possible, Lastly, we our as areas, identified and structure you have in would functions to more align expect, where support new investments. opportunities of better corporate more Investing
we pleased end, in result corrective change together efficiency. continue progressed To January. scrutiny. non-labor plan level In Since that and performance is are a decision-making, corrective against to overhead accountability there every at our looking bucket We InnovAge. are our provide will creating DHCS against accepted now and CMS as our the was greater reporting streamline share already the opportunity, cost, contracts P&L, One procurement regulatory key at have We brief accountability and expect in we findings. execute against our market. that we non-center operating the and and we in In assets we’ve optimum to in I’ll significantly criteria ensure very which progress capital closely to of cost, status by will use action to under lines is action in operating audit focus, structures, this across Sacramento, faster accepted measure that late the begun clear to Colorado, we February, plan April. CMS are believe
are a which New months approved, of submitted Sacramento similar timeline CAP, which We’re on responding CMS that the to that the soon those Mexico, Sacramento, questions If from Colorado’s on be activities Colorado accepted. that based the enforcement. remaining of our will referred prior. to to believe to we of audit, likely the we plan our received and state of we formal been In results began have in and feedback consistent are X March with follow
plan. our Mexico, audits. request Colorado both corrective At of The in DHCS In not Pennsylvania an preliminary this on feedback specific have received findings with next the and currently in agencies high-level in audit request steps. from findings and centers cited a consistent and we’re CMS working from awaiting Sacramento, We’re San received and and CMS with for deficiency time, received Bernardino, the we on are February, timing Virginia mid-April. New action
Florida, compliance ‘XX if proactively process committed in a us to remaining issues, of However, active expansion resolving any CMS we steps and on the In viable. formal launch pause enacting enhanced ahead are that year yet determine request. proactively to cannot we’ve AHCA focus audit exclusively to fiscal will allow our and remains the in
able when in timing still estimate and audits be will not Pennsylvania existing of forthcoming are to lifted, or or future Virginia. We the sanctions
audits determine release we’ve sanction the of and will timing the once met Our all criteria. regulators
partners quarter. communication existing audits sequential a of last deficiencies to on the In of As we focus We third our ended will with decline last increase which we’re compared results across to agency We respect centers. the mentioned collaborate quarter status best review the our drivers. entire plan of quarter. in a meantime, portfolio. which represents proactively X.X% and a business the to around earlier, X,XXX regular with X.X% how revenue million, participants, quarter represents to sequential our $XXX.X compared of and to remediating With I serving that, approximately other transition to reported of
We summarize to contribution year of historical of the contribution non-community represents contribution and of XXXX a medical and sequentially XX.X%, last center will fiscal the Omicron specifically skilled results, driven respite assisted level from center inpatient level margin lingering the month million. and a and resulting elevated averages. core which and second census visits; decrease $XX the drivers days also reported and unit living $XX.X which analyzing attribution stays million external of decline were We margin ratio center a XX% the ER I spent nursing utilization primarily cost as: variant, of sanctions; of margin expenses corresponding these by facilities increased and impacts and the level compared net quarter relative Omicron to of the when
the higher impacts of acuity. also are seeing We
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Somewhat in offsetting expenses the term efforts the near these be our will G&A reductions. additional across
the As to you, early we and there expect exactly in noting these transparency we hold until can ourselves the that call say leverage both to I is I our long gaps putting capability execution that commitment long-term close attractive acknowledge the It compression base. to the will is my fixed yet priorities accountable cost quantified strengthen but not margin we the too development. encompass how want strong mid to controls potential out to of profile. have foundation. term, operational long-term be the net continue long-term and margin critical forecast in began particularly initiatives, near-term payer I the term the will impact since net remains I to discipline our SG&A an company that place in to What ongoing to near is and
and one progress objective. largely on better continues provider, shareholders operational job from we’re basis. and be in is summarize, and proactively sanctions work necessary employees, processes a to government to becoming to fortifying commitment This making an to doing future by to be this participants, organization-wide my released measurable about on everything partners foundational sanctions, our So avoid our
engaged sophisticated technology this a a the cultural we’re total of tools, cost elements the be becoming additional by committed as manage the horizon, to Second, of to Further, to workforce. care mid payer opportunities for needed will an long-term objective. a more part highly building and
day, acknowledge to go. way While important a increases have to by the it’s our that confidence long we
organizations focus I’ve before, are is said ownership a more build and like over this, to us and delivering us for ensuring on the and businesses to execution Barb. consistently and to I have I country. care PACE right successfully will and believe I we As Again, to more employees, lead sincerely partners earn stronger participants. want periods have will our people, participants outstanding serve to, we the to that across thank focus, unwavering with InnovAge. been the our than been more, an it support. the navigated hand service I’ll What’s that, leadership, quality, and performance we associated you, important emerge fortunate our your deserving with with to There the stronger. And right aspire accountability, nothing regulatory
