everyone. afternoon, and Thank you, good Ryan,
first We by other thesis, you investor transformation like Investor including in the my effectively the our unique InnovAge. the different are X gratitude over those who than care I believe to internal value-based and given thank of in government who last reintroduced begin want the this community investment it years. February. the late our also history point colleagues, company, models, the company's participants, how attended to to Day support we in expressing partners I'd inflection
third consistent were company's results The our largely expectations. quarter with
to continue lines. of in every performance stability is experience operations, our our greater increased and ongoing participant great We growing financial confidence care and results see ability improvement our facet in while driving in deliver also bottom and our high-quality a top to which
normally drivers, third in believe on earnings a I'll it experience we the be few As of year, seasonality which quarter. because discussed in calls, moment. a cover we prior This exacerbated moment-in-time was to what
momentum Critically, demand growth the our in stakeholders PACE We're business the when we confident to benefits the of services. that look in at top to pleased offers. steady and from see industry we're the tailwinds PACE down, the unique the for the
represents compared a and which with to and second With the quarter margin we for consistent XX.X% an revenue million generally $XXX margin the increase of respect financials, the second $XX of contribution of X% approximately center-level reported quarterly to quarter, is million, quarter.
$X.X was EBITDA Adjusted for the quarter. million
EBITDA quarter's Importantly, the sequential as in making And less benefit, a we 'XX. revenue a losses open in of Tampa from the $X.X quarterly has is the by and quarterly true-up million $X novo comparable. year results increased On incurred a adjustment adjusted third and recall, now fiscal up of de million risk in we're approximately loss approximately you'll XX% quarter quarter, Orlando. onetime last progression increased year-over-year basis, included
improvement approximately of X,XXX, increased which to quarter-over-quarter Census represents a X%.
of medical and SG&A. costs top in solid reflect cost management, results the our staffing performance areas center-level growth, line Overall,
we've that the translate solid earnings execution we're creating focused remain with past earnings. that day-to-day into years exiting X fiscal and seeing We of The initiatives year over 'XX launched tangible on portfolio are momentum. impact
ourselves of new time. of to or at center-level Day, continue we an continuously to contribution with As identify goal achieving the over Investor value XX% we overall the more creation our margin discussed challenge center opportunities level, at
we now states, center. on Orlando XX opening While at to X there X, occurred operate care including centers delivered April the opportunities and which locally challenges and center, address across our of health differentiated is each are
the we practices centers improved. believe within We and centers are best that can to departments be bringing to
this area. We with recent our are pleased in work
contribution will We our have margin the we that confidence are future achieve impact, and starting to we goals. see
to center our We We and financially uses use the program performance a also compliant we X-pillar the enterprise operational assess our to X-pillar at high-quality, care of which remain focused in metrics and on incentive performance level, management to the management delivery link balanced a way. results. framework, our scorecard track responsible
Our our strong continued this quarter. performance against target metrics
XX. by As measured is a our couple a of Promoter against year 'XX experience, examples, Net of XX which in participant target was fiscal Score,
our quality is performance of engagement, for level and growth financial of out above indicator composite We and satisfaction, strong pillars proprietary stars. continued participant was quality target care are future X that compliance X.X, leading which the excellent believe score slightly performance. Our of employee in X an
Now the turning to details on quarter. the
quarter quarter Investor You'll recall during touched last third on Day, and we seasonality. our anticipated
was seasonality by factors. quarter, exacerbated This moment-in-time several
in the redetermination. processing experience competing delays in part to to ongoing continue priorities due of We Medicaid Colorado, enrollment
post barriers now telephonic, who versus we vendors resource enrollment levels. ramping health new and the level targeted service public up care are changes in-person experiencing require reminder, constraints, assessments still are include state policy state emergency of to a that As
nature processing to opting of these delays prospects resulted service have eligibility do of some in other options. While affect enrollment pursue the the not delays participants, potential the protracted
with resolve possible. as state work to as We quickly these the continue issues to
primary and our challenges care match temporarily the enrollment made Additionally, expectations and nurse rate physician market slow our San Sacramento to Bernardino practitioner demand vacancies surpassed staffing workload of staffing new and despite recruitment to the the due in to we onboarding that proactive levels. decision centers, of enrollment ensure
participant top a responsible our While we strategy. to bedrock remains experience certainly a more seniors priority, is high-quality growth deliver ensuring
now the normal and have positions filled We have tempos. enrollment open resumed
to Medicare as richness materially supplemental benefits the and we past Advantage the competitive when where environment also enrollment from year, years increased well. the breadth be to This can The has spent an cash compared past expanded has experienced periods. of due annual amount unusually benefits of the
a of result, an we participants plan. believe disenrolled impact As new for to this marginal participants both our had ability number a who alternative a enroll higher on and existing
the to are our on conviction educate to potential strong PACE. benefits and enrollment PACE options. maintain other personalized integrated to nature value have And offers the when seniors independence and We our to model Medicare-needed participants struggling the frail compared participants of proposition superior a that and working of operation teams their
We MA MA has also which recently materialized benefits in result believe reduction enhance of that across only the will our margin XXXX, competitiveness. in a value-added will relative pressure, which industry,
continued evidenced Despite leads XX%, services leads by confidence in increase far a grow over underpins our the these that in quarter. than temporary interested with of as PACE This are the more for demand today. enrolling sequential sales total we headwinds, has are to our X,XXX third ongoing the overall qualified in reaching number individuals
participants participants we're underway maturity. has excited de center. front, the Tampa, to Like and X,XXX May at are on a Orlando. state-of-the-art expanding we're and grand the community. new important job begin eligible XX to Enrollment serve our facility this approximately #X Orlando opening bring in milestone On to many the new hosting operational announce access efforts that awareness celebrate We're is at to to to the this capacity in novo deserving
enrollment momentum QX under began to In to line our our ownership in encouraged recently as expectations. see acquired Crenshaw, build California with our center, we're ramp
monitoring post-sanction On initiated was that the in closed Colorado, regulatory CMS. front, we're pleased our of has in out XXXX, to January report by been which
to engage We outstanding improvements. to state finalize process of continue with the the Colorado
March, the on targeted center we and for exit date with on On our California touched ongoing call, conducted the of Bernardino review DHCS in Health we medical await notification the our their Care activities a interview. last Department Services. San in
submitted Sacramento, And audit. month, beginning at officially this corrective closed DHCS its Regarding March. of actions of we the portion CMS the proposed to in
feedback We from are awaiting DHCS.
state resume discussions our expansion and with corrective the we Following of actions California, in the plans. audits Downey expect resolution and regarding to Bakersfield
Turning to operating performance.
costs $X,XXX driver see expense nursing continue participant which of improvement. sequential $X,XXX permanent in quarter, X% this to of as management by the sequential improvement We placement from to of home approximate in external our The largest medical quarter evidenced an decrease improvement last decrease represents PMPM costs. a our was
of discussed of supportive goal and setting. communities people of independently, on And mix calls, population are that is up some those are reflect housing As our previous to in our receiving the an institutional living serve. that have type those the a are of made we population these communities
in a where percentage in of while to nursing enroll we to restrictions. the decrease As this in demonstrates of believe improvement participants the permanently We our risk situation residing in who seeing in enrollment the new a we relative community, under mix are participants living continue modest homes. composition living were change independently we're
Said cost medical our of is goals our underlying trends supporting back differently, CMS to state improved the external Over partners. with our derive while in independent assumptions offset rates. mix used should the line mix living help migrating time, and
with program we've expertise access which experience lower-value external care means improving hospice as nurses and palliative Additionally, to own participant piloted XX/X while supports an costs. care reducing our also a our of comfort team of in participants end-of-life Denver,
baseline reduced scale satisfaction, and In while November to in to interdisciplinary addition program developing improving quality care care. to markets. the team better coordination program external of by family with We're this spend case from business our the participant currently other XX% in overall the
or internally, refer portfolio expectations. clinical our initiatives, Our in performing value them to CVIs, with line we of as are
ahead few XXXX. some anticipate As seeing run there delayed, rate and are we which are until are don't year expect, fiscal benefits you of would and the plan, a
which in the has quality started where holding and level staffing approximately we're our with while period during state the X% center-level auditing Further, the to and fiscal improvement CMS we year compliance relative resources ratios, activity. constant our by of seeing same improved
had of center-level to by the audits. our the on staffing additional ratios and required negatively resources demands were the external impacted and of the because centers sanctions meet internal effect Recall,
effect the quarter. as broad by the accelerating cost our past years improving of areas we quality are compliance top management, initiatives In is summary, The we results. evidenced believe line and of of our X of to set in the business the continuing growth, course improve every over combined
are each the as business. of centers We day will heart our continue center every make tireless the our better to efforts
I'll through turn And that, walk it our to Ben performance. over quarterly with financial to
