560 patents
Page 11 of 28
Utility
Motion-Based Frame Rate Adjustment For In-Person Conference Participants
3 Aug 23
Frame rates for rendering video streams depicting conference participants within a physical space are adjusted based on motion detected with respect to those conference participants.
Chi-chian Yu
Filed: 14 Dec 22
Utility
File Encryption Layer
3 Aug 23
Communications service programs (e.g., packet-switched phone and conferencing software with recordings and voicemail) are enabled to process user data files using custom encryption methods, where the existing service programs should migrate to work with the encrypted data files.
Yongxiang Dai, Shaohua Li, Lin Sun
Filed: 30 Jan 22
Utility
Sentiment-Based Participation Requests for Contact Center Engagements
3 Aug 23
A sentiment-based score is determined for a contact center engagement between a first contact center service operator and a contact center user.
Jin Li, Xu Hua Li
Filed: 9 Jan 23
Utility
Asynchronous Pipeline for Artificial Intelligence Service Requests
3 Aug 23
Methods and systems provide an asynchronous pipeline for artificial intelligence service requests.
Haifeng Geng, Jian Jin, Stephen Muchovej, Mengxiao Qian, Min Xiao-Devins, Fangyi Zhao
Filed: 31 Jan 22
Utility
Time Distributions of Participants Across Topic Segments In a Communication Session
3 Aug 23
Methods and systems provide for presenting time distributions of participants across topic segments in a communication session.
Vijay Parthasarathy, David Dharmendran Rajkumar, Tao Tang, Min Xiao-Devins
Filed: 31 Jan 22
Utility
Sentiment Scoring for Remote Communication Sessions
3 Aug 23
Methods and systems provide for presenting sentiment scores within a communication session.
Yipeng Shi, Peng Su, Junqing Wang
Filed: 1 Apr 22
Utility
Video conferencing integration for third party applications
1 Aug 23
Provided herein are methods and systems for a video conference widget for scaled integration.
Abhishek Balaji
Filed: 28 Oct 21
Utility
Recording gap detection and remediation
1 Aug 23
A disconnection of a client device is disconnected during a multi-participant communication, such as a call or a conference.
Walter F. C. Anderson, Vi Dinh Chau
Filed: 29 Apr 21
Utility
Dynamic note generation with capturing of communication session content
1 Aug 23
Methods and systems provide for dynamically generating a note with captured content from a communication session.
Thanh Le Nguyen, Shane Paul Springer
Filed: 18 Dec 21
Utility
Intelligent Topic Segmentation Within a Communication Session
27 Jul 23
Methods and systems provide for providing intelligent topic segmentation within a communication session.
Peng Su, Ling Tsou, Junqing Wang, Tong Wang
Filed: 12 Apr 22
Utility
Participant Interactions During a Virtual Expo
27 Jul 23
One example method includes hosting, by a video conference provider, a virtual expo; receiving, from a first client device associated with a first participant in the virtual expo, a request to enter a meeting with a second participant in the virtual expo; providing, to a second client device associated with the second participant, a notification of the request to enter the meeting; receiving, from the second client device, an approval of the request; and in response to receiving the approval, joining the first client device to a second virtual meeting.
Pankaj Kumar PRASAD
Filed: 24 Jan 22
Utility
Virtual Expo Analytics
27 Jul 23
One example method includes receiving, at a video conference server, interaction data representing a plurality of participant interactions in a virtual expo with a plurality of virtual expo elements; storing the interaction data in a data store, the interaction data including a participant identifier, a virtual expo element identifier, and an interaction characteristic; determining one or more analytics for one or more of the plurality of virtual expo elements based on the interaction data; and causing the one or more analytics for one or more of the plurality of virtual expo elements to be displayed on a client device.
Andy Chan, Jeffrey Houng, Yuk Fai Lam, Pankaj Prasad
Filed: 24 Jan 22
Utility
Virtual Expo Booth Previews
27 Jul 23
One example method for virtual expo booth previews includes joining a virtual expo hosted by a video conference provider, the virtual expo including a plurality of virtual expo booths; presenting a graphical representation of the virtual expo and one or more virtual expo booths of the plurality of virtual expo booths; receiving an input indicating a first expo booth of the plurality of virtual expo booths; receiving, from the video conference provider, one or more multimedia streams associated with the first virtual expo booth; and presenting the one or more multimedia streams
Andy Chan, Jeffrey Houng, Yuk Fai Lam, Pankaj Kumar Prasad
Filed: 24 Jan 22
Utility
Multi-Camera Video Stream Selection For In-Person Conference Participants
27 Jul 23
A best available video stream is determined for each of multiple conference participants within a conference room including multiple cameras based on scores determined for video streams obtained from the cameras.
Anna Deng, Yanjia Duan, Juntao Feng, Tianming Gu, Cynthia Eshiuan Lee, Bo Ling, Chong Lv, Jeffrey William Smith, Menglin Wang, Huixi Zhao, Xingguo Zhu
Filed: 22 Mar 22
Utility
Creating Video Conference Expos
27 Jul 23
One example method includes receiving configuration information for a virtual expo, the configuration information includes information associated with one or more virtual expo booths; generating a virtual expo floor based on the one or more virtual expo booths; establishing a virtual meeting comprising the virtual expo; receiving requests to join the virtual expo from a plurality of client devices; joining each client device of the plurality of client devices to the virtual meeting; providing, to each joined client device, information describing the virtual expo floor and locations of each of the one or more virtual expo booths; providing a location of a respective participant avatar on the virtual expo floor; receiving, from a first client devices, a selection of a first virtual expo booth; and join the first client device to a second virtual meeting associated with the first expo booth.
Andy Chan, Jeffrey Houng, Yuk Fai Lam, Pankaj Prasad
Filed: 24 Jan 22
Utility
Packet processing at a server
25 Jul 23
A server processers received real-time transport protocol packets from a first device to obtain sequentially ordered packets at a first buffer.
Yongxiang Dai, Shaohua Li, Lin Sun
Filed: 31 Oct 21
Utility
Multicast task assignment
25 Jul 23
A server transmits a task to client devices using push-to-talk (PTT).
Nick Swerdlow
Filed: 29 Oct 21
Utility
Multilingual intent matching engine
25 Jul 23
A server accesses a natural language query corresponding to one of a plurality of natural languages.
Justin Bryce Betteridge, Connor Isaac Brinton, Samuel John Wenke
Filed: 31 Oct 22
Utility
Notification Display In Message Session
20 Jul 23
Various embodiments of an apparatus, method(s), system(s) and computer program product(s) described herein are directed to a Reminder Engine.
Cécile Boucheron, Xin Huang, Ganna Isayeva, Kathy Q. Kong, Sharvari Nerurkar, Archil Vardidze, Yuchen Zhang
Filed: 28 Feb 23
Utility
Extracting Next Step Sentences from a Communication Session
20 Jul 23
Methods and systems provide for extracting next step sentences from a communication session.
Davide Giovanardi, Zhipeng Guo, Vijay Parthasarathy, Xiaoli Song, Min Xiao-Devins
Filed: 31 Jan 22