560 patents
Page 15 of 28
Utility
Remotely Adjusting Audio Capture During Video Conferences
4 May 23
One example method includes joining, by a first client device, a videoconferencing meeting hosted by a video conference provider, the videoconference meeting including a plurality of participants; providing an audio stream and a video stream to a video conference provider; receiving, from a second client device, an audio focus area associated with a video stream provided the first client device; determining, based on the audio focus area, a bounding region within an environment shown in the video stream; directing a microphone array to capture audio from the bounding region; and providing the captured audio as an audio stream to the video conference provider.
Shane Springer
Filed: 29 Oct 21
Utility
Mesh Management for Redistribution of Online Events
4 May 23
Various embodiments of an apparatus, method(s), system(s) and computer program product(s) described herein are directed to a Mesh Orchestrator.
Nicholas Sieracki, Michael White
Filed: 31 Oct 21
Utility
Virtual receptionist via videoconferencing
2 May 23
One disclosed example system includes a reception room meeting device configured for establishing a video conference with a device associated with a remote receptionist.
Cynthia Lee, Stephen Newton
Filed: 30 Apr 21
Utility
Joint Audio De-noise and De-reverberation for Videoconferencing
27 Apr 23
One disclosed example method includes a device receiving an audio signal recorded in a physical environment and applying a de-noise and de-reverberation model onto the audio signal to generate a cleaned audio signal.
Xiuyu XU, Jianfang Zhai
Filed: 27 Oct 21
Utility
Shared Control Of A Remote Client
27 Apr 23
A client is configured to control one or more functions of another client remotely via a wireless connection.
Karen Kuei Ren Hong, Haibing Xu, Dan Yang
Filed: 25 Oct 21
Utility
Communication Forwarding Based On Content Analysis
27 Apr 23
A communication directed to a recipient is stored in a message box of the recipient.
Nick Swerdlow
Filed: 26 Oct 21
Utility
Dynamic Context-sensitive Virtual Backgrounds for Video Conferences
27 Apr 23
One example device for dynamic context-sensitive virtual backgrounds for video conferences includes a communications interface; a non-transitory computer-readable medium; and one or more processors configured to execute processor-executable instructions stored in the non-transitory computer-readable medium to join a video conference hosted by a video conference provider; select a virtual background from a plurality of virtual backgrounds based on a characteristic of the virtual background and at least one of a characteristic of the video conference or a characteristic of a user of the client device; receive, from a camera, a video stream, the video stream including video images of the user; generate a video feed comprising the video images of the user superimposed over the selected virtual background; and provide the video feed to the video conference provider.
Brandon Roper
Filed: 22 Oct 21
Utility
Securely recording and retrieving encrypted video conferences
25 Apr 23
One disclosed example method includes obtaining a meeting cryptographic key; transmitting, from a client device to a video conference provider, a request to initiate an encrypted video conference, the encrypted video conference including a plurality of participants; distributing the meeting cryptographic key to each participant of the plurality of participants; obtaining a public cryptographic key of a key pair, the key pair including the public cryptographic key and a private cryptographic key; encrypting the meeting cryptographic key using the public cryptographic key; transmitting, from the client device to the video conference provider, a request to record the video conference; encrypting audio and video from a microphone and image sensor of the client device using the meeting cryptographic key; transmitting the encrypted audio and video to the video conference provider; and providing the encrypted meeting cryptographic key to the video conference provider.
Max Krohn
Filed: 29 Jan 21
Utility
Incoming query distribution using parallel processing
25 Apr 23
The distribution of incoming queries to a customer interaction center agent group is parallel processed amongst agents of that group to improve queue wait times.
Yongxiang Dai, Xu Hua Li, Fengkai Zhang
Filed: 30 Jul 21
Utility
Enhancing Musical Sound During a Networked Conference
20 Apr 23
Dynamic adjustment of audio characteristics for enhancing musical sound during a networked conference is disclosed.
Qiyong Liu, Jiachuan Deng, Yuhui Chen, Oded Gal
Filed: 16 Dec 22
Utility
Automatic Spotlight In Video Conferencing
20 Apr 23
Automatic spotlighting of participant video feeds in a video conference are based on one or more triggers detected in the participant video feeds.
Samuel Lum
Filed: 19 Dec 22
Utility
Methods and Apparatus for Receiving Meeting Controls for Network Conferences
20 Apr 23
Methods and apparatus for receiving user meeting control for network conferences.
James David Martin, Brendan James Ittelson
Filed: 15 Dec 22
Utility
Taking a Break after Seamless Transition Between Network Conferences
13 Apr 23
Methods and apparatus for taking a break after seamless transition between network conferences.
Patrick John JENSEN
Filed: 13 Dec 22
Utility
Video Voicemail Recording System
13 Apr 23
A video voicemail recording system enables a caller to leave a conventional audio voicemail message over the telephony connection used for routing a call or to leave a message of a different communication modality using a client application at the calling device.
Vi Dinh Chau
Filed: 12 Dec 22
Utility
Audio Super Resolution
13 Apr 23
Methods, systems, and apparatus, including computer programs encoded on computer storage media relate to a method for audio super resolution.
Yuhui Chen, Zhaofeng Jia, Qiyong Liu, Zhengwei Wei
Filed: 31 Oct 21
Utility
Visual interactive voice response
11 Apr 23
A method includes connecting a call from a client device to a destination having an interactive voice response service; transcribing audio from the destination during the call to identify menu options of the interactive voice response service; generating visualizations representing the menu options; and outputting the visualizations to a display associated with the client device.
Vi Dinh Chau
Filed: 22 Apr 21
Utility
Queue management of collaborative virtual waiting rooms
11 Apr 23
A request for a contact center agent interaction is received from a user device associated with a first user.
Vi Dinh Chau, Jin Li, Xu Hua Li
Filed: 12 Aug 22
Utility
Reminder notifications for messages
4 Apr 23
Various embodiments of an apparatus, method(s), system(s) and computer program product(s) described herein are directed to a Reminder Engine.
Cécile Boucheron, Xin Huang, Ganna Isayeva, Kathy Q. Kong, Sharvari Nerurkar, Archil Vardidze, Yuchen Zhang
Filed: 31 Jan 22
Utility
Intelligent noise suppression for audio signals within a communication platform
4 Apr 23
Methods and systems provide users of a communication platform with intelligent, real-time noise suppression for audio signals broadcasted in a communication session.
Jiachuan Deng, Qiyong Liu, Chuanfei Wang, Xiuyu Xu
Filed: 31 Jul 21
Utility
Target Speaker Mode
30 Mar 23
Methods, systems, and apparatus, including computer programs encoded on computer storage media relate to a method for target speaker extraction.
Yuhui Chen, Qiyong Liu, Zhengwei Wei, Yangbin Zeng
Filed: 31 Oct 21