Thank XXXX full our will year share on basis, with results full to EBITDA, start fourth and our are review context on a and reference revenue our in reconciliation discussion I A In financial results, adjusted morning. to providing to release. non-GAAP our year per and of and earnings you, of earnings outlook. non-GAAP into a full attached a before year tables full my press the is basis. is operating included GAAP income while GAAP good quarter fourth Ken, financial XXXX quarter the results on
was a million full or to million XXXX prior compared period, income million of On million year or $X.XX or consolidated compared to $XXX compared XX.X%. revenue for to was of $X.XX compared and to to a basis Operating was of decrease $XXX $XXX or X.X% $XXX $X.XX billion, compared billion X.X% X.X% Adjusted revenue year was EPS XX%. the EBITDA revenue $X.XX.
primarily had impacting our negative segment. Foreign $X on million a by positively $X Engage income exchange in operating million, impact while revenue,
EBITDA XXXX of X.X% $XX quarter the quarter. million unchanged, relatively was of prior but year EBITDA X.X% percentage period was by million financial or revenue over Sequentially, fourth as X.X% decrease an was prior basis X% XX of $XX revenue increase consolidated points the our the to year. compared million, revenue. over of adjusted of Revenue a Turning to and a prior results. Adjusted or in $XXX declined
or And basis the prior $X.XX the prior declined the million or year by revenue. prior period million income but Operating as to and EPS percentage in was a $X.XX points over $XX of prior income in X.X% revenue to XX year. was quarter. X.X% of quarter, compared compared $XX Operating X.X% in the $X.XX increased
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prior by are product quarter turning continues sequentially. fourth Digital results. compared solutions. to The revenue our in year-over-year unchanged impacted decreasing quarter XXXX relatively million compare the which Now our year migrate and clients $XXX sales, fourth delivery and year cloud-based be CX was to segment, on-premise full one-time as to to segment million In $XXX
quarter prior product year. grew these X.X% the Digital's Excluding to onetime in revenue sales, the compared
XX.X% We compared representing continue services recurring year. in compared Digital's of declined managed revenue our CX to offerings, increasing year and XX% prior quarter fourth to X.X% our prior the in total revenue services to In growth XX% professional offerings, deliver year-over-year. approximately
which timing clients the investing revenue most larger As in quarter delayed our of guidance. shared as fourth previously, have with select the engagements, recent communicated impacted
and pause growth compared in activity. to in strong temporary Digital's a or as of pipeline million $XX million this view expect return year $XX quarter quarter. the to by or our was $XX continue XXXX We fourth or XXXX, the prior XX.X% revenue prior XX.X% supported in to income operating million to and XX%
million revenue $XXX year Operating year full XX.X% was a million million in basis, XX.X% revenue On was the to $XX the compared $XX or or prior $XXX million of year. compared Digital's XXXX income in to prior period.
product prior the with onetime profitability. Excluding in decline in year. grew to resulted on-premise slightly full XX%, in of year the XX% digital of represented the lower leadership and investments managed and X%. grew in services at year-over-year revenue talent sales, combined services Recurring compared offerings Digital's The X.X% professional revenue XX%
we Despite the will headwinds that are in to XXXX, return XXXX. confident second in half growth Digital
with Our ability revenue. professional will services our digital transformations enterprise-wide recurring in engagements long-term solution result to
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came XX.X% million our decreased to $XX expected. the down quarter, our Compared Moving on million X.X%. to of as volumes guidance, seasonal Fourth revenue in but compared the year prior quarter in to $XXX prior Engage to increased recent fourth most quarter year or segment. were period. above over XXXX prior Revenue the
operating in closer revenue in the revenue. was or X.X% public primarily million to million fourth in operating X specific basis X.X% as provided. year. coming clients income $XX Sequentially, midrange of exceeded vertical. or was Engage percentage quarter our income approximate related points The compared an overage prior XX to income end and low increased by the upside revenue revenue XX.X% with Operating driven a of to our improvement $XX of sector of guidance
in improvement second with last X actions pleased revenue XXXX results quarter are a financial the year. profitability We the Engage the compared efforts XXXX our fourth throughout basis, the in year. of in segment's the second we was the evident and prior in our taken Engage year and billion are half terms billion $X.XX of quarters impactful On of half have communicated The will profit XXXX. optimization to over $X.XX the be more and full
million Operating discontinued prior income the $XXX full X% revenue year a revenue year previously XXXX. compared was half was Approximately or million period. large services of to decline line or early our mentioned in in $XX that client the in to business vertical due X.X% of of financial the
care to by client a our We partially which continue volume attributable primarily grow are in remaining the in including previously decrease service increases programs, XXXX. reduction work volumes, other revenue this is Sector in anticipated The offset across health to to vertical. seasonal impact Public mentioned, in
growth as mentioned is The billion evidenced continue is XXXX the in months to of by XXXX, clients backlog from of previously large of XX growth range, guidance up in line of remain headwinds, XXXX. which by new the Ken. for revenue in the unique market. signed enterprise next XX potential, top logos quality XX% the the and significant Engage opportunities This the resonate midpoint the or solutions with strong our Despite are XX XX% our $X.XX Engage at
in XXXX last a Cash prior last large the decline our revenue XX-month a rate million negative revenue million retention at XX%. prior metrics revenue operations to services flow Engage's in is compared year. XX-month compared XXXX before Adjusted now I rate to from the client, share the $XXX the to $XX will for in discussing XX% Engage is was The XX% retention positive other related outlook. financial year.
As quarter, flow facility cash receivable factoring accounts discussed discontinuation approximately $XXX last the year. the during of impacted our by the million
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was flow million in cash the a Free year. for positive $XXX $XX million compared prior negative XXXX to a
accounts including XXXX asset the free million, of estate of effect flow from the a $XX proceeds facility sale the Excluding positive million. the $XX real and receivable a significant cash factoring of was
credit primarily As million of December billion $XX cash $XXX was of million revolving facility. borrowings our $X.X with representing under XXXX, XX, debt,
X.X% million reduction Net year-end, quarter. under debt increased factoring as $XXX impacted full our of by the year-over-year of or geographic year Capital again, to ratio credit X.XXx $XX X% the prior with expenditures discontinuation. the were $XX at by a million in revenue the $XX half XXXX year, defined prior engaged the was compared for million or million the leverage net the to turn majority from The spend to related facility facility expansion.
U.S. normalized the year. was to jurisdictions, XX.X% increase of higher XXXX and is due allowance in XX.X% against profitable impact expense. valuation the primarily to U.S. compared full rate a prior Our year drove recorded losses This in the pretax tax which the tax foreign
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operational new the early operational XXXX. actions leadership increase pull-through a roles have initiatives operational on and performance lower our and and and in of meet profit put within delivery These our needs optimization profitability detailed efficiency and As corporate tremendous last solutions. that through geographic our combined footprint Engage focus the segment. execute These key quarter we in clients' revenue. to of will Ken our metrics mentioned, our agility margin and our since Cost by delivery expanding cost driving the talent leadership our the have evidenced recruiting with aligning foundation year, and XXXX efforts our as for delivery strong margins tenured communicated Improving cost laid include improvements is for optimization second objectives. we on to XXXX
recurring through approximately offerings. diversified managed our X% services emphasized and decline offsets through driven by the revenue they year We confidence together with we forecasted transitional approximately to This delivered by bottom growth professional proposition This expect that line have digital will grow we digital benefits technology-enabled return solutions in priority, our being year-over-year to that business, is is and to our on-premise year. end-to-end our XXXX. differentiated product the in XXXX. value of in services XX%. with revenue our onetime In a actions these growing deliver our last growth CX
Turning prior over our XX.X% decrease X% earnings increase $XXX full the over year prior of guidance as income over outlined fourth XXXX X.X% prior our billion, prior $X.XX X.X%, and XX% the a release. $XXX XXXX the quarter press X.X% to adjusted GAAP in year. the to of of year. detail an operating the of midpoint of in of in of an the prior of year to revenue of greater revenue and million, and EBITDA increase compared Non-GAAP compared year XX% in revenue year million,
XX.X% growth XX%. of share between the between and of metrics an Non-GAAP X.X% oriented, relevant year. expenditures approximately XX% over include earnings revenue, rate capital a X.X% increase which year of Other guidance prior full XX% and is effective per of $X.XX, tax
year consolidated second section We commentary Please our XXXX revenue. performance segment XXXX release more quarter Business fourth our level. year to earnings the improvement slightly phasing our full and reference full Outlook of XXXX expect of our press and profitability higher of half expectations be to in the the pronounced on the for at in obtain
the continue These, value-driven actions combined XXXX and of position took and XX-plus demonstrated in are we service efficiency years new in with execute CX in profitability XXXX. technology and on company we year. closing, well improved our In to for the operational solutions in the confident delivering
we to the call on the executing stakeholders. turn will As best and our now I remain focused back against always, business top interest of serving priorities Bob. all