305 patents
Page 4 of 16
Utility
Traffic Control In a Communication Network
31 Aug 23
An example method of traffic control in a communication network includes the operations of: receiving, by a processing device, a message associated with a communication address of a party originating the message; determining a class of service associated with the communication address; identifying a network resource locator contained in the message; responsive to detecting, in a chain of redirects associated with the network resource locator, an identifier of a related entity represented by one of: a trusted entity or a known bad actor, adjusting the class of service based on the related entity; selecting one or more links having their respective reliabilities corresponding to the adjusted class of service; and forwarding the message via the one or more links.
James Lapic, Bradley Robert Biltz, Alison Billings, Joel David Niemeyer
Filed: 9 May 23
Utility
Personal Information Redaction and Voice Deidentification
17 Aug 23
A company may want to give access to voice conversations (e.g., a support call) to some users for review and analysis.
Ian Richard Lane
Filed: 14 Feb 22
Utility
Communication System Facilitating Delivery of a Predefined Message to End User Devices on Initial Communications with an Entity
17 Aug 23
Techniques for generating pre-defined outbound messages in response to a first inbound message or a first outbound message in a configured interval of time, including prioritization over configured autoreply messages.
James Lapic, Daniel Eric deMarteleire, Alan Thomas Capps, Carl Derline
Filed: 24 Apr 23
Utility
Update Compliance Information While In Provisional State
10 Aug 23
Disclosed are systems, methods, and computer-readable media for ensuring that one or more compliance information bundles associated with one or more end-point identifiers maintain compliance with one or more regulations.
Patrick Loomis, Camilo Alvarez, Samuel Salazar, John Jairo Martinez, Luz Alba Gallo Herrán, David Villamizar, Daniela Beltrán
Filed: 10 Feb 22
Utility
Message Routing Optimization System
10 Aug 23
Disclosed are systems, methods, and non-transitory computer-readable media for message routing optimization.
Jamie O'Shaughnessy, Riivo Kikas, Kaarel Kitsemets
Filed: 14 Apr 23
Utility
Remote Debugging for the Internet of Things
10 Aug 23
An Internet of Things (IoT) device is deployed with embedded software.
Jonathan Williams, Hugo Fiennes, Tejas Patil, Joseph Birr-Pixton
Filed: 10 May 22
Utility
Message-transmittal strategy optimization
8 Aug 23
Methods, systems, and computer programs are presented for the determination of optimal communication scheduling.
Claire Electra Longo, Brendon Kyle Villalobos, Liyuan Zhang, Jorge Chang, Elizabeth Yee, Abhishek Bambha
Filed: 21 Aug 20
Utility
Application programming interface (API) request throttling
8 Aug 23
Disclosed are systems, methods, and non-transitory computer-readable media for application programming interface (API) request throttling.
Juan Fernández Ortiz, Madeleine Genevieve Muscari, JoséManuel Felguera Rodriguez, Freddy Pena, Samuel Moran, Umer Liqat, Jeremy Andrew McEntire, Will Mason
Filed: 22 Jun 21
Utility
System and method for processing media requests during telephony sessions
8 Aug 23
In a preferred embodiment, the method of caching media used in a telephony application includes: receiving a media request; sending the media request to a media layer using HTTP; the a media layer performing the steps of checking in a cache for the media resource; processing the media request within a media processing server; and storing the processed media in the cache as a telephony compatible resource specified by a persistent address.
Jeff Lawson, John Wolthuis, Evan Cooke
Filed: 9 Apr 20
Utility
System and Method for Client Communication In a Distributed Telephony Network
3 Aug 23
A system and method for selecting a client gateway device to establish a path between client devices is provided.
Brian Tarricone, Edward Kim, Ameya Lokare, Jonas Boerjesson
Filed: 3 Apr 23
Utility
System and Method for Monitoring Account Usage on a Platform
3 Aug 23
A system and method for monitoring account usage on a platform that includes creating an account on a platform; assigning a usage model of the account; running an application of the account on the platform; monitoring usage of the application of the account; identifying a usage event of the usage model in the monitored usage; and generating an event response based on the usage event.
Jeffrey Gordon Lawson, John Robert Wolthuis, Evan Mansfield Cooke
Filed: 28 Mar 23
Utility
Securing data in multitenant environment
1 Aug 23
Methods, systems, and computer programs are presented for secure data encryption in a multi-tenant service platform.
Christopher Swenson, Umair Akeel, Nicolas Acosta Amador, Byeongung Ahn, Liat Dremer
Filed: 7 Dec 20
Utility
Modularized control system to enable IoT wireless network control and sensing of other devices
1 Aug 23
Internet of Things (IoT) system and method of interfacing arbitrary non-network connected devices to wireless computer networks.
Hugo Fiennes
Filed: 12 Jul 21
Utility
System and Method for a Multi-channel Notification Service
27 Jul 23
A method for a communication platform includes receiving configuration data associated with an account, the configuration data identifying a plurality of communication endpoints of a plurality of users to receive messages of the entity.
Viktor Muller, Devid Liik, Sergei Zolotarjov, Sergei Voronichev, Artyom Tyazhelov
Filed: 3 Apr 23
Utility
Telephony Web Event System and Method
20 Jul 23
An embodiment of the system for publishing events of a telephony application to a client includes a call router that generates events from the telephony application and an event router that manages the publication of events generated by the call router and that manages the subscription to events by clients.
Jeffrey Gordon Lawson, John Robert Wolthuis, Evan Mansfield Cooke
Filed: 22 Mar 23
Utility
System and method for processing telephony sessions
18 Jul 23
In one embodiment, the method of processing telephony sessions includes: communicating with an application server using an application layer protocol; processing telephony instructions with a call router; and creating call router resources accessible through a call router Application Programming Interface (API).
Jeff Lawson, John Wolthuis, Evan Cooke
Filed: 31 Aug 21
Utility
Dynamic communication system registry traffic control on a communication network
4 Jul 23
A communication system including a registry, a traffic service-level classifier, and a network traffic controller receives messages from a communication address, and performs a proactive address verification process to determine a class of service for the network traffic controller to utilize for the communication address, thereby unlocking additional functionality for the communication address on the network.
James Lapic, Bradley Robert Biltz, Alison Billings, Joel David Niemeyer
Filed: 24 Jun 21
Utility
Message-transmittal Strategy Optimization
29 Jun 23
Methods, systems, and computer programs are presented for the determination of optimal communication scheduling.
Claire Electra Longo, Brendon Kyle Villalobos, Liyuan Zhang, Jorge Chang, Elizabeth Yee, Abhishek Bambha
Filed: 1 Mar 23
Utility
System and Method for Running a Multi-module Telephony Application
29 Jun 23
A system and method of a telephony application platform can include receiving a communication session request specifying a destination endpoint, connecting the communication session through a first application module according to the destination endpoint, receiving an instruction to transition communication control to a second application module, transitioning communication control of the communication session to the second application module, independently metering resource usage of the communication session of each application module, and accounting the metered usage of the communication session.
Jeffrey Gordon Lawson, John Robert Wolthuis, Evan Mansfield Cooke
Filed: 9 Mar 23
Utility
System and method for triggering on platform usage
27 Jun 23
A system and method for triggering on platform usage can include at a platform, receiving and storing a trigger configuration of an account; operating a platform comprising internally executing a process on behalf of an account and publishing at least one event when executing the process; at the platform, incrementing a counter in response to the at least one event and if the stored trigger configuration species a usage key associated with a category of counted events of the at least one event; monitoring counters in a context of an associated trigger; and processing the trigger upon the counter satisfying condition of an associated trigger.
Evan Cooke, Timothy Milliron, Adam Ballai, Matthew D. Nowack, Robert C. Hagemann, III
Filed: 30 Jun 21